Shipping policy
✦ Shipping Policy
At RareVerrse we want your order to reach you as quickly and safely as possible. Here's everything you need to know about how we ship. For any shipping related queries contact us at support@rareverrse.com
✦ Processing Time
All orders are processed within 24–48 hours of placement. Orders placed on Sundays or public holidays are processed on the next working day. Once your order is processed and handed over to our courier partner you will receive a shipping confirmation with your tracking details.
✦ Delivery Time
We deliver across India in 4–8 working days from dispatch depending on your location:
✦ Metro cities (Mumbai, Delhi, Bangalore, Pune, Hyderabad, Chennai) — 4 to 6 working days✦ Tier 2 cities — 5 to 7 working days
✦ Tier 3 cities and remote areas — up to 8 working days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control. We appreciate your patience in such cases.
✦ Shipping Charges
We keep shipping simple and affordable:
✦ Free shipping on all orders above ₹999 — automatically applied at checkout✦ ₹79 standard shipping on orders below ₹999
Shipping charges are calculated and displayed at checkout before you confirm your order. No hidden fees — what you see is what you pay.
✦ Cash on Delivery
Cash on Delivery is available pan-India on all products. You pay only when your order arrives at your door — no advance payment required. Our courier partner will collect the payment in cash at the time of delivery.
Please ensure you have the exact amount ready at the time of delivery. Our courier partners may not always carry change.
✦ Order Tracking
Once your order is dispatched you will receive a tracking link via SMS and email with your courier tracking number. You can use this to monitor your delivery status in real time.
If you haven't received a tracking update within 3 working days of placing your order — contact us at support@rareverrse.com and we'll look into it immediately.
✦ Failed Delivery
If a delivery attempt fails our courier partner will:
✦ Try to contact you on your registered phone number✦ Make up to 3 delivery attempts before returning the package
✦ Leave a delivery notification if you are unavailable
To avoid failed deliveries please ensure:
✦ Your delivery address is complete and accurate at checkout✦ Your phone number is correct and reachable on the expected delivery date
✦ Someone is available to receive the package
If your package is returned to us after failed delivery attempts — contact us at support@rareverrse.com and we will arrange a re-delivery. Additional shipping charges may apply for re-delivery.
✦ Incorrect Address
Please double-check your delivery address before confirming your order. If you realise you have entered an incorrect address — contact us immediately at support@rareverrse.com with your order number. We will do our best to update the address before dispatch. Once an order is dispatched we cannot guarantee address changes.
RareVerrse is not responsible for non-delivery or loss of orders due to incorrect addresses provided by the customer.
✦ International Shipping
We currently ship within India only. We do not offer international shipping at this time. If you are outside India and interested in our products — contact us at support@rareverrse.com and we will let you know if and when international shipping becomes available.
✦ Shipping query?
Email us at support@rareverrse.com
Monday to Saturday · 10am – 7pm IST · We respond within 24 hours